Communicating a consistent message

Deliver coordinated, prompt, reliable, and actionable information to the public in a timely manner.

Press Conferences

Internal Stakeholders

  • Mayor & City Council
  • City Manager
  • Emergency Management
  • Police Department
  • Fire Department
  • Public Relations, Media & Marketing Department
  • Columbia Water
  • Public Works
  • Safety & Risk Management
  • Parks & Recreation
  • Columbia-Richland 911

 

External Stakeholders

  • The County
  • Local School Districts
  • Sheriff Department
  • The Comet (Local Transportation Services)
  • Local Hospitals
  • Homeless Shelters/Service Providers
  • United Way

Columbia Incident Response Briefs

Used to communicate essential information in a timely manner

  • Includes:
    • Press Conference Schedule
    • Weather Update
    • Where to get additional information
    • Contacts lists
    • Information on State of Emergency/ Curfew
    • Call Center
    • 9-1-1 Center calls for service
    • Maps
    • Water Distribution Sites
    • Road Closures
    • Shelters
    • Water System
    • Conservation Messages
    • Boil Water Advisories / Partial Repeals / by neighborhoods
    • Wastewater System
    • Law Enforcement
    • Fire and Rescue
    • Solid Waste
    • Debris (first push/ first pass)
    • Collection and Sorting
    • Columbia Solid Waste App
    • Donations and Volunteers
    • Pet Safety
    • SCEMD Recovery Update
    • FEMA Disaster Recovery Centers
    • Disaster Forums
    • Flood damage property building permit information / walk-up flood repair stations / open house permitting
    • Information on Public Health / DHEC tetanus vaccination clinics