Communicating a consistent message
Deliver coordinated, prompt, reliable, and actionable information to the public in a timely manner.
- Press Conferences
- Press Releases
- Columbia Incident Response Brief
- Safety Messages
- Social Media
Press Conferences
Internal Stakeholders
- Mayor & City Council
- City Manager
- Emergency Management
- Police Department
- Fire Department
- Public Relations, Media & Marketing Department
- Columbia Water
- Public Works
- Safety & Risk Management
- Parks & Recreation
- Columbia-Richland 911
External Stakeholders
- The County
- Local School Districts
- Sheriff Department
- The Comet (Local Transportation Services)
- Local Hospitals
- Homeless Shelters/Service Providers
- United Way
Columbia Incident Response Briefs
Used to communicate essential information in a timely manner
- Includes:
- Press Conference Schedule
- Weather Update
- Where to get additional information
- Contacts lists
- Information on State of Emergency/ Curfew
- Call Center
- 9-1-1 Center calls for service
- Maps
- Water Distribution Sites
- Road Closures
- Shelters
- Water System
- Conservation Messages
- Boil Water Advisories / Partial Repeals / by neighborhoods
- Wastewater System
- Law Enforcement
- Fire and Rescue
- Solid Waste
- Debris (first push/ first pass)
- Collection and Sorting
- Columbia Solid Waste App
- Donations and Volunteers
- Pet Safety
- SCEMD Recovery Update
- FEMA Disaster Recovery Centers
- Disaster Forums
- Flood damage property building permit information / walk-up flood repair stations / open house permitting
- Information on Public Health / DHEC tetanus vaccination clinics